Cityhub Building

This is an operating platform that provides effective device control and monitoring, event processing, trend analysis and action processing.

LG CNS's Cityhub Building

As a platform for monitoring, controlling, and handling alarms for various facilities such as buildings and factories, Cityhub Building provides an optimal operating environment.

Cityhub is a compound word of a city and a hub, which means the center of a city playing a pivotal role in smart cities.

Overview

As an operating platform that provides massive data processing power and an optimized operating environment, Cityhub Building can quickly respond to emergency situations by monitoring and controlling facilities and equipment related to Information Technology (IT) and Operation Technology (OT) in various business areas, such as buildings and factories, and collecting and analyzing related data.

Key Features

  • Accessible from anywhere

    It can be applied to a variety of areas. As a web-based platform, you can use it anywhere and operate it through mobile devices.

  • Easy 3-way expansion

    According to market needs, you can use Cityhub Building to provide functions that can be easily expanded in three areas.

    • Any Device - Easy to Connect

      It supports a variety of device-specific adapters through Smart Connect. When adding new protocols or devices, you can add adapters without any service modification.

    • Any Domain - Easy to Expand

      It can be applied not only to buildings but also to business areas where various devices are used, such as data centers, factories, and energy fields.

    • Any-Service - Easy to Build

      It is easy to add the necessary services for customers according to market needs; thus implementing an optimized system that meets user requirements.

  • Support for large-scale processing performance and horizontal expansion

    Cityhub Building supports the processing of 300,000 points per node. It also supports scaling out, providing reliable service in the aspects of large-scale sites and service continuity.

  • N-point Operation Viewer

    It provides various operation viewers that can be selectively used depending on the type of work for each user role; thus helping improve work efficiency.

  • Multiple ways to support system configuration

    It supports various system configurations suitable for customer business characteristics, making it possible to configure a system optimized for customer’s operating environment.

  • Low implementation cost

    Monitoring and control systems can be buiIt with simple engineering and no need for extra development. Efficiency can be improved with ready-made operation viewers, and costs can be reduced with open source software.

Implementation Effects

This system manages and operates buildings, factories, and IoT facilities from the viewpoint of efficiency optimization, such as cost, safety, and environment, to provide customers with reduced operating costs and improved customer service.

  • 01
    Cost reduction for facility management and operation manpower
  • 02
    Electricity, gas and water use cost reduction
  • 03
    Cost reduction for energy usage, such as electricity, gas, and water
  • 04
    Provision of a comfortable environment for residents
  • 05
    Protection of workers from dangerous substances
  • 06
    Improved customer service stability through optimal facility operation

Solution Configuration

Solution Configuration
Smart Enterprise
Smart Enterprise is an engine that integrates, controls, and monitors the data collected from Smart Connect. With distributed processing functions, users can improve management efficiency by controlling not only a single building but also several buildings in one main center and construct a large-scale control and monitoring system by applying services for buildings as well as factories.
Smart Connect
"As a kind of I/O server that collects and controls point values from devices, Smart Connect can communicate with various devices. It supports more than 80 standard and non-standard protocols to expand the range of device selection. In addition, it provides connectors for various external systems."

As for Smart Connect for devices and Smart Connect for systems optional configuration can be made according to the type of systems/devices.

Smart Builder
Smart Builder is an engineering tool for fulfilling integrated control. It consists of an authoring tool for data engineering of device and protocol profiles and production of screens and a runtime viewer for monitoring.

Configuration of Functional Elements

Configuration of Functional Elements
Smart Viewer
Viewers for user operation provided by Cityhub Building: HMI Viewer, Dashboard, Stream-Analytics, and Mobile Monitoring
Device Profiling
Engineering settings areas such as protocol types necessary for device management and communication: Control network settings, device information, control point information settings, and communication settings
View Drawing
Engineering areas for graphic-based user screen drawing: Screen object creation, screen effect processing, screen modeling, and screen rendering
Data collection
Collection areas for communication with devices: Collection data storage, collection cycle management, final status value management, and communication packet handling
Operation
User processing areas for monitoring, control, event, propagation and action: SOP, mobile app, and worker safety support functions
Monitoring
Monitoring areas provided through a Viewer provided by Cityhub Building: Network/Device status monitoring, point values, trends, and alarm monitoring
Propagation
Areas for propagating information to external systems, users: Message notification/routing, propagation channel settings, and session management of propagating targets
Control
Control areas for protocol communication with devices: Control schedule management, control group management, control command execution management, and user script execution
BASIS
Areas of user management, permission management, system management, and web-based history search: User/Role management and system management
Tools
Tools provided by Cityhub Building: HMI UI Builder, Engineering Tool, SC Agent, and Mobile Hybrid-Web

Different Features

Protocol communication technology required for multiple models
Cityhub Building has more than 100 standard and non-standard communication protocol adapters that are used in the areas of Information Technology & Operation Technology (IT & OT) and is continuously expanding them, making it easy to interconnect with heterogeneous facilities, sensors and construction site systems. This is a distinctive feature from other rival solutions that depend on specific facilities.
Improving the management efficiency of distributed sensors and facilities
Cityhub Building can help freely configure the connectivity layer nodes in a distributed manner, enhancing the load balancing efficiency and integrating the resources installed in a separate, closed network into one Cityhub Building solution.
Cluster management and group management efficiency
Cityhub Building improves the management efficiency from the operating perspective as it supports free group settings for the facilities, sensors, and systems to be linked. In addition, by providing a platform-platform bridge, the system can be integrated from a global operating perspective, maximizing integration efficiency and operational efficiency by configuring multiple distributed systems into tree structure and peer-to-peer architecture.
Linkage with vendor facilities where technical support has been discontinued
As Cityhub Building retains protocol reverse engineering cases and capabilities, it can be linked with vendor facilities where technical support has been discontinued through additional implementations if necessary.
Around 300 certified devices and systems
Cityhub Building has cases of linkage with more than 300 devices and individual systems and ensures stable system construction. In addition, with secured connectivity with facilities, GW, controllers, and sensors in key areas of buildings, factories, power plants, and energy and IoT systems, CityHub provides differentiated values in case of integrating multiple areas as well.
Direct linkage with facilities and linkage with individual control systems
It supports various types of linkage structures and communication patterns (Push, Pooling, Request and Reply, and Multi-Drop), such as direct linkage with facilities and sensors, and linkage with G/W or individual control systems. It also supports protocols based on serial communication, Ethernet, CDMA, LTE, Wi-Fi, and NB-IoT for easy compatibility with Information Technology & Operation Technology (IT & OT) environments configured at customer sites.
Efficient integration of business processes including real-time situation identification and action, and abnormality detection and actions
Cityhub Building provides an operation viewer that integrates all areas of work processes, such as real-time data collection, situation identification and alarm, acknowledge confirmation and control, and user action processing via SOP (Standard Operating Procedure), thus contributing to the improvement of processing efficiency.
Linking the efficiency of major events with other systems
Cityhub Building provides event judgment engine, SMS transmission, and CCTV linkage components by default for the propagation of major events and linkage efficiency with other systems; thus improving users’ work convenience.
Operation efficiency of distributed sensor and facility management
Cityhub Building provides group management settings and tree navigation functions to increase the management efficiency of large-scale distributed facilities and sensors.
Minimize the need to manage individual control systems
Cityhub Building supports the full coverage of both integrated control function and management system function of individual processes so that customers can selectively construct individual control systems according to their needs, which in turn can lead to cost reduction.
Operator accessibility
Cityhub Building is a web-based solution and provides a HTML5-based dynamic graphic viewer, enabling basic UI as well as dynamic graphic library-based control UI through web browsers, greatly improving user accessibility.

References

See the customers using LG CNS's
Cityhub Building.

Platform

  • Cityhub (Smart City Platform)

    An IoT-based data-centric smart city platform that saves, manages, and analyzes city data collected from urban facilities, systems, and external organizations.

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LG CNS (hereinafter referred to as the “Company”) takes every measure to protect the rights and interests of the user by complying with the personal data protection regulations for information and communications service providers and setting up a privacy policy pursuant to the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.”

The Company notifies you of its privacy policy as follows:

  • 1. Personal information items to be processed
    1.1.

    The Company collects the following types of personal information to facilitate customer consultation and provide various services:

    Contact
    • Required information : Name, contact number, email, company, job position
    Downloading materials
    • Required information : Name, email, Company, job
    • Optional information : position, department name
    Receiving blog updates
    • Required information : Name, email, occupation, company, job position
    • Optional information : Areas of interest

    You have the right to withhold consent to the collection of the required information and/or optional information. If you do not consent to the collection of the required information, however, use of service may be limited.

    1.2.

    The information below may be automatically generated and collected when you use our website services.

    IP address, cookies, date and time of visit, service use history

    1.3.

    How personal information is collected

    The Company collects personal information in the following ways:

    • When you use Contact Us, download materials: brochures, and white papers, and request to receive blog updates
    • When you access and use the services on LG CNS’s website
    • Through tools that collect the generated information
  • 2. Purposes of processing and using personal information

    The Company processes collected personal information for the following purposes:

    • To provide customer inquiry guidance (response) and status management
    • For smooth communication and handling of work among employees when answering customer inquiries
    • To provide resources and blog updates and use email marketing
  • 3. Sharing and providing collected personal information

    The Company shall use user's personal information within the scope specified in "2. Purposes of processing and using personal information,” and shall neither use such information beyond the scope of agreement without prior consent from the user nor disclose such personal information to third parties, in principle. The following cases are exceptions, however:

    • If the user has consented to the disclosure of information in advance
    • If such disclosure is in accordance with the laws, or if there is a request from an investigative agency according to the appropriate procedure and methods defined in the law for investigative purposes
  • 4. Processing and retention period of personal information

    The Company shall process and retain the following information for the specified period for the following reasons:

    4.1.

    Retaining information in accordance with company policy

    Processing and retention period of personal information
    Retention Items Retention Purpose Retention Period
    Name, email, contact number, company, job position Checking the inquirer’s details 60 months
    Name, email, occupation, company, job position, areas of interest Sending blog updates 60 months
    Name, contact number, email, company, job position, department name Email marketing 60 months

    If an individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed-upon period.

    4.2.

    Retention of information in accordance with the relevant laws

    If an investigation is in progress due to a violation of related laws, the Company may retain personal information for a certain period of time until the investigation is completed according to the relevant laws.

  • 5. Consignment of personal information processing

    The Company consigns personal information processing as described below to improve its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to the relevant laws. In the event of a change of the consignee, the Company shall disclose the fact through this Privacy Policy without delay.

    • Consignee name: Amazon Web Service
    • Consignment work and purpose: Data storage and system operation
    • Personal information transferred from: AWS Seoul Region
    • Transferred personal information items: All personal information collected during the service provision process
    • Date and time of personal information transfer: When the user enters the necessary information for using the service
    • How personal information is transferred: Personal information is stored in the AWS cloud computing environment.
    • Period of retention and use of personal information: Personal information is stored until membership withdrawal or expiration of personal information.
  • 6. Rights of the user and the legal representative, how to exercise the rights
    • Users may view, modify, or request deletion of his or her registered personal information at any time. If the user is younger than 14 years, the user’s legal representative may do the same with the user’s personal information.
    • If you contact the manager of personal information protection via mail, phone, or email, the Company shall handle the request immediately after the request clarification procedure.
    • If the user requests correction of a personal information error, the Company may not use or provide the user’s personal information until the correction is completed. Moreover, if the incorrect personal information is already provided to a third party, the Company shall send the corrected information to the third party immediately.
    • The Company shall process personal information that has been canceled or deleted at the request of the user or legal representative according to “4.Processing and retention period of personal information,” and shall not view or use such information for any other purposes.
  • 7. Installation and operation of the automatic personal information collection tool and refusal by the user to use the tool

    The Company operates “cookies” that frequently store and find user information. A cookie refers to a very small text file sent by the server used to operate our website on browser and is stored on local computer hard disks. The Company uses cookies for the following purposes:

    ▶ Purpose of using cookies
    • You have the option to install or not to install cookies, which are used to analyze the frequency of access and visiting times of members and non-members for the identification of their preferences and interests and to track visitors and identify their degree of participation in various events and number of visits for the provision of targeted marketing and personalized services. Therefore, you can set web browser options to allow all cookies, check each time a cookie is saved, or refuse to save any cookies.
    ▶ How to refuse cookie installation

    Example : You can set the options in your web browser to allow all cookies, check and confirm each time a cookie is saved, or refuse to save any cookies.

    Example of setting the options (for Internet Explorer): At the top of the web browser, go to Tools> Internet Options> Privacy. If you refuse the installation of cookies, however, there may be difficulties in using our website services.

  • 8. Technical and administrative measures for protecting personal information

    The Company enforces technical and administrative measures to secure the safety of your personal information, so that it is not lost, stolen, leaked, altered, or damaged when processed.

    8.1.

    Technical measures for protecting personal information

    • The company enforces the following technical measures to secure the safety of your personal information and prevent it from getting lost, stolen, leaked, altered, or damaged when processed.
    • In preparation for external intrusions such as hacking, each server uses an intrusion prevention system and a vulnerability analysis system to maximize security.
    8.2.

    Administrative measures for protecting personal information

    • Restriction and training of personal information controllers

      Only the personal data protection officers of the Company can be assigned the role of personal information controller. Personal information controllers are given separate passwords that are regularly updated, and they must receive regular training to strengthen and emphasize compliance with the personal information processing policy.

    • Restriction of access to the personal information processing system

      The Company has set up internal standards for system access authority of personal information controllers to manage the granting, changes, and cancellation of access rights. The Company implements measures to manage personal information controllers, such as operating the standards for generating access passwords and managing password change intervals.

    If your personal information is lost, leaked, altered, or damaged by the mistake of an internal manager or in any technical or administrative accident, the Company shall immediately notify you of the fact, take appropriate measures, and make the corresponding compensation.

  • 9. Procedure and method for destroying personal information

    The Company shall destroy your personal information without delay after achieving the purpose of collecting and using personal information. The Company shall destroy personal information through the following procedure.

    9.1.

    Destruction procedure

    The Company shall store personal information entered for a certain period of time after the purpose of collecting this information is achieved for the purpose of protecting the information in accordance with the internal regulations and the relevant laws (see Processing and retention period of personal information), and then destroy the information at the end of the retention period. Personal information stored for said retention period is not used for other purposes unless required by law.

    9.2.

    Destruction method

    • Any personal information stored in electronic form shall be deleted from hard storage devices with technical methods that renders it irrecoverable.
    • Personal information printed on paper shall be shredded/pulverized by a grinder or destroyed by incineration.
  • 10. Contact information of the chief privacy officer and the personal data protection officer

    The Company designates the following department and chief privacy officer to protect users’ personal information and settle any complaints regarding personal information.

    Type Manager Team Email
    Chief Privacy Officer’s Corporate Auditing Unit infosec01@lgcns.com
    Personal Data Protection Cfficer Information Security Team
    Homepage Chief Privacy Officer’s Public Relations Team mediapr@lgcns.com
    Homepage Personal Data Protection Cfficer PR Team
    For other questions about reporting or consultation on privacy violations, please contact the following institutions.
  • 11. Etc

    Please note that this Privacy Policy does not apply to the collection of personal information by websites linked to the Company’s website.

  • 12. Duty of Notification

    In case of any additions, deletions, or modifications to the current Privacy Policy, the Company will notify you in advance through the Notification section of its website.

    Date of enforcement: 2019.9.20

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  • Processing and use of personal information

    The collection and use of personal information by LG CNS Co., Ltd. (hereafter referred to as the “Company”) require the consent of the user in accordance with the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to the collection and use of my personal information by the Company.

  • 1. Personal information items to be processed
    • Personal information items to be entered : name, contact number, email, company, job position
    • Automatically collected personal information items : IP address, cookies, date and time of visit, service use history
  • 2. Purpose of processing and using personal information

    The collected personal information is processed for the following purposes.

    • To provide information and guidance (answers) to customer inquiries and manage their status
    • For smooth communication and handling of work among employees to answer customer inquiries
  • 3. Consignment of personal information processing

    The Company consigns personal information processing as described below for the improvement of its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, and taking measures to ensure stability) pursuant to the relevant laws. In the event of a change of consignee, the Company shall disclose such fact through this Privacy Policy without delay.

    • Consignee name : Amazon Web Service
    • Consignment work and purpose : Data storage and system operation
    • Personal information transferred from : AWS Seoul Region
    • Personal information items transferred : All personal information collected during the service provision process
    • Date and time of personal information transfer: When users enter information necessary to use service
    • How personal information is transferred : Personal information is stored in the AWS cloud computing environment.
    • Period of retention and use of personal information : Personal information is stored until membership withdrawal or expiration of personal information.
  • 4. Treatment and Retention Period of Personal Information

    The Company shall destroy your personal information without delay after achieving the purpose of collecting and using such personal information. Nonetheless, the information below shall be retained for the specified period for the following reasons.

    • All entered personal information items shall be retained for 60 months and destroyed thereafter.
    • Individuals wishing to have their name and email information destroyed can contact us at webmaster@lgcns.com, and we will process such requests immediately.
    • If an individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed-upon period.

    For more information on the collection and use of personal information, please refer to the <Privacy Policy> published on LG CNS's website (www.lgcns.com)

Consent to LG CNS's Processing of Personal Information (Regarding Data Download) Close
  • Processing and use of personal information

    Collection and use of personal information by LG CNS Co., Ltd. (hereafter referred to as the “Company”) requires consent of the user in accordance with the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to collection and use of my personal information by the Company.

  • 1. Personal information items to be processed
    • Personal information items to be entered: name, email, company (affiliation), work title, divisional affiliation
    • Personal information items automatically collected: IP addresses, cookies, date and time of visit, service use history
  • 2. Purpose of processing and using personal information

    Collected personal information is processed for the following purposes.

    • To provide resources and blog letters and use email marketing
  • 3. Consignment of personal information processing

    The Company consigns personal information processing as follows for improving its services and stipulates matters necessary to ensure that personal information is safely managed upon consignment contracts (prohibiting processing of personal information for other purposes than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to the relevant laws. In the event there is a change of consignee, the Company shall disclose this fact through this Privacy Policy without delay.

    • Consignee name: Amazon Web Service
    • Consignment work and purpose: Data storage and system operation
    • Personal information transferred from: AWS Seoul Region
    • Personal information items transferred: All personal information collected during the service provision process
    • Date and time of personal information transfer: When the user enters information necessary for service use
    • How personal information is transferred: Personal information is stored in the AWS cloud computing environment.
    • Retention and use period of personal information: Personal information is stored until membership withdrawal or the expiration of personal information.
  • 4. Treatment and Retention Period of Personal Information

    The Company shall destroy personal information without delay after achieving the purpose of collecting and using this personal information. However, the information below shall be retained for the specified period for the following reasons:

    • All entered personal information items shall be retained for 60 months and be destroyed thereafter.
    • Individuals wishing their name and email information to be destroyed can contact us at webmaster@lgcns.com, and we will process these requests immediately.
    • If the individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed period.

    For more information on collection and use of personal information, please refer to the <Privacy Policy> published on the LG CNS website (www.lgcns.com).

Consent to LG CNS's Processing of Personal Information (Receiving Solution and Event Information) (Optional) Close

The collection and use of personal information by LG CNS Co., Ltd. (hereinafter referred to as the “Company”) require the consent of the user in accordance with the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to the collection and use of my personal information by the Company.

  • 1. Personal information items to be processed
    • Personal information items to be entered: name, email, company (affiliation), department, job position
    • Automatically collected personal information items: IP address, cookies, date and time of visit, service use history
  • 2. Purpose of processing and using personal information

    Collected personal information is processed for the following purposes:

    • Receiving emails for information about newly launched LG CNS solutions, newsletters (blogs), and events.
  • 3. Consignment of personal information processing

    The Company consigns personal information processing as described below for the improvement of its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to relevant laws. In the event of a change of consignee, the Company shall disclose such fact through this Privacy Policy without delay.

    • Consignee name: Amazon Web Service
    • Consignment work and purpose : Data storage and system operation
    • Personal information transferred from : AWS Seoul Region
    • Personal information items transferred : All personal information collected during the service provision process
    • Date and time of personal information transfer: When users enter information necessary for service use
    • How personal information is transferred : Personal information is stored in the AWS cloud computing environment.
    • Period of retention and use of personal information : Personal information is stored until membership withdrawal or expiration of personal information.
  • 4. Treatment and Retention Period of Personal Information

    The Company shall destroy personal information without delay after achieving the purpose of collecting and using such personal information. Nonetheless, the information below shall be retained for the specified period for the following reasons:

    • All entered personal information items shall be retained for 60 months and shall be destroyed thereafter.
    • Individuals wishing to have their name and email information destroyed can contact us at webmaster@lgcns.com, and we will process such requests immediately.
    • If the individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed-upon period.
  • 5. You may resuse the collection and use of personal information as described above.

    If you do not agree, however, receipt of LG CNS’s solution and event information may be restricted.

    For more information on the collection and use of personal information, please refer to the <Privacy Policy> published on the LG CNS website (www.lgcns.com)