Communications and media solutions and services that are based on innovation, technology, and leadership and which place top priority on customer value
LG CNS's Telecommunications and Media Services
Based on our leadership in digital technology, we provide total IT services from IT diagnosis, consulting, infrastructure building, and applications development to supply of self-developed solutions for the overall telecommunications, broadcasting, and media industries. We are recognized as the number one company in the open SI market for telecommunications and media based on our industry-specialized, extensive IT system construction and operation expertise. In addition, we are recognized as the best IT partner in the 5G era with our successful commercialization of 5G in IT service for the first time in the world in 2019.
We provide clients the competive differentiation they need for their businesses with IT leadership.
We succeeded in establishing business support system (BSS) and operations support system (OSS) systems that integrate wired and wireless communications for telecommunications companies for the first time in Korea. We develop digital technology platforms (cloud, AI, big data & analysis, IoT, blockchain) and plan, develop, and operate ICT convergence services to provide differentiated services for clients’ businesses with our insights and IT and digital technology capabilities in not only the telecommunications and media industries but also in industries and services that converge with such industries.
We use continuous innovation and technology-oriented thinking to provide value to our clients.
We began leading innovation in the Korean media market with downloadable CAS (Conditional Access System), Android STB, and Cloud TV . Today with AI and big data, and other technologies we continue to innovate value for our customers with messenger-based ordering, smart stores, smart contact centers, and other online-to-offline (O2O) services.
In the 5G era, we are best choice of partners to improve digital innovation.
Your IT partners are a crucial factor in your business success as all we do becomes more and more connected and the boundaries beteween competition, convergence and cooperation begin to blur. LG CNS was selected as a partner for integrated development and operation of the LG U+ data service thanks to its leadership in ICBM (IoT, Cloud, Big data, Mobile) technologies and its capability to develop proprietary solutions. It is also recognized as the provider of tablet terminals and Software Development Kit(SDK) development partner for Pepper, the humanoid robot manufactured by Japan’s Softbank. LG CNS supports digital transformation that will bring about innovation of customers' products, processes, and business models based on advanced digital technology capabilities.
IT diagnosis and consulting services for the overall telecommunications and media industry
We provide services such as IT governance, IT service diagnosis, and IT master plan establishment.
System Integration (SI) and IT Outsourcing (ITO) of systems and services for the whole telecommunications and media industry
We provide the service of building general systems for telecommunications, broadcasting, and paid broadcasting companies and the total service of establishing and operating systems specializing in industries such as BSS and OSS for telecommunications companies and digital broadcasting systems for terrestrial stations.
Self-developed solutions based on practical and hard earned IT experience
LG CNS develops and supplies its own solutions for reduced costs and enhanced competitiveness for customers.
See the customers using LG CNS's
telecommunications and media services.
This is a virtual technology-based solution wherein all computations for the UI and services are conducted in the server (cloud) and processed images are sent from the server to devices such as set-top box and displayed on the screen.
This integrated solution provides procedures from the development of machine learning and deep learning models to testing, operation, and service environment construction.
This inventory solution manages the network key equipment and facilities, for telecommunications, cable, and utility companies.
As an intelligent service based on AI and big data technology, the Smart Contact Center responds to customer inquiries without the need for call center staff.
DAP Talk provides AI-based chatbots and makes it possible for anyone to create their own chatbots quickly and easily.
This future store solution provides access security, customer path analysis, product image recognition, and automated ordering systems.
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Using email collection programs or any other technical devices to collect email addresses displayed on this website without permission is prohibited. Failure to comply will lead to criminal charges in accordance with the "Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc."
Posting date: 2010.8.30
LG CNS (hereinafter referred to as the “Company”) takes every measure to protect the rights and interests of the user by complying with the personal data protection regulations for information and communications service providers and setting up a privacy policy pursuant to the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.”
The Company notifies you of its privacy policy as follows:
The Company collects the following types of personal information to facilitate customer consultation and provide various services:
You have the right to withhold consent to the collection of the required information and/or optional information. If you do not consent to the collection of the required information, however, use of service may be limited.
The information below may be automatically generated and collected when you use our website services.
IP address, cookies, date and time of visit, service use history
How personal information is collected
The Company collects personal information in the following ways:
The Company processes collected personal information for the following purposes:
The Company shall use user's personal information within the scope specified in "2. Purposes of processing and using personal information,” and shall neither use such information beyond the scope of agreement without prior consent from the user nor disclose such personal information to third parties, in principle. The following cases are exceptions, however:
The Company shall process and retain the following information for the specified period for the following reasons:
Retaining information in accordance with company policy
Retention Items | Retention Purpose | Retention Period |
---|---|---|
Name, email, contact number, company, job position | Checking the inquirer’s details | 60 months |
Name, email, occupation, company, job position, areas of interest | Sending blog updates | 60 months |
Name, contact number, email, company, job position, department name | Email marketing | 60 months |
If an individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed-upon period.
Retention of information in accordance with the relevant laws
If an investigation is in progress due to a violation of related laws, the Company may retain personal information for a certain period of time until the investigation is completed according to the relevant laws.
The Company consigns personal information processing as described below to improve its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to the relevant laws. In the event of a change of the consignee, the Company shall disclose the fact through this Privacy Policy without delay.
The Company operates “cookies” that frequently store and find user information. A cookie refers to a very small text file sent by the server used to operate our website on browser and is stored on local computer hard disks. The Company uses cookies for the following purposes:
Example : You can set the options in your web browser to allow all cookies, check and confirm each time a cookie is saved, or refuse to save any cookies.
Example of setting the options (for Internet Explorer): At the top of the web browser, go to Tools> Internet Options> Privacy. If you refuse the installation of cookies, however, there may be difficulties in using our website services.
The Company enforces technical and administrative measures to secure the safety of your personal information, so that it is not lost, stolen, leaked, altered, or damaged when processed.
Technical measures for protecting personal information
Administrative measures for protecting personal information
Only the personal data protection officers of the Company can be assigned the role of personal information controller. Personal information controllers are given separate passwords that are regularly updated, and they must receive regular training to strengthen and emphasize compliance with the personal information processing policy.
The Company has set up internal standards for system access authority of personal information controllers to manage the granting, changes, and cancellation of access rights. The Company implements measures to manage personal information controllers, such as operating the standards for generating access passwords and managing password change intervals.
If your personal information is lost, leaked, altered, or damaged by the mistake of an internal manager or in any technical or administrative accident, the Company shall immediately notify you of the fact, take appropriate measures, and make the corresponding compensation.
The Company shall destroy your personal information without delay after achieving the purpose of collecting and using personal information. The Company shall destroy personal information through the following procedure.
Destruction procedure
The Company shall store personal information entered for a certain period of time after the purpose of collecting this information is achieved for the purpose of protecting the information in accordance with the internal regulations and the relevant laws (see Processing and retention period of personal information), and then destroy the information at the end of the retention period. Personal information stored for said retention period is not used for other purposes unless required by law.
Destruction method
The Company designates the following department and chief privacy officer to protect users’ personal information and settle any complaints regarding personal information.
Type | Manager Team | |
---|---|---|
Chief Privacy Officer’s | Corporate Auditing Unit | infosec01@lgcns.com |
Personal Data Protection Cfficer | Information Security Team | |
Homepage Chief Privacy Officer’s | Public Relations Team | mediapr@lgcns.com |
Homepage Personal Data Protection Cfficer | PR Team |
Please note that this Privacy Policy does not apply to the collection of personal information by websites linked to the Company’s website.
In case of any additions, deletions, or modifications to the current Privacy Policy, the Company will notify you in advance through the Notification section of its website.
Date of enforcement: 2019.9.20
The collection and use of personal information by LG CNS Co., Ltd. (hereafter referred to as the “Company”) require the consent of the user in accordance with the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to the collection and use of my personal information by the Company.
The collected personal information is processed for the following purposes.
The Company consigns personal information processing as described below for the improvement of its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, and taking measures to ensure stability) pursuant to the relevant laws. In the event of a change of consignee, the Company shall disclose such fact through this Privacy Policy without delay.
The Company shall destroy your personal information without delay after achieving the purpose of collecting and using such personal information. Nonetheless, the information below shall be retained for the specified period for the following reasons.
For more information on the collection and use of personal information, please refer to the <Privacy Policy> published on LG CNS's website (www.lgcns.com)
Collection and use of personal information by LG CNS Co., Ltd. (hereafter referred to as the “Company”) requires consent of the user in accordance with the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to collection and use of my personal information by the Company.
Collected personal information is processed for the following purposes.
The Company consigns personal information processing as follows for improving its services and stipulates matters necessary to ensure that personal information is safely managed upon consignment contracts (prohibiting processing of personal information for other purposes than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to the relevant laws. In the event there is a change of consignee, the Company shall disclose this fact through this Privacy Policy without delay.
The Company shall destroy personal information without delay after achieving the purpose of collecting and using this personal information. However, the information below shall be retained for the specified period for the following reasons:
For more information on collection and use of personal information, please refer to the <Privacy Policy> published on the LG CNS website (www.lgcns.com).
The collection and use of personal information by LG CNS Co., Ltd. (hereinafter referred to as the “Company”) require the consent of the user in accordance with the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to the collection and use of my personal information by the Company.
Collected personal information is processed for the following purposes:
The Company consigns personal information processing as described below for the improvement of its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to relevant laws. In the event of a change of consignee, the Company shall disclose such fact through this Privacy Policy without delay.
The Company shall destroy personal information without delay after achieving the purpose of collecting and using such personal information. Nonetheless, the information below shall be retained for the specified period for the following reasons:
If you do not agree, however, receipt of LG CNS’s solution and event information may be restricted.
For more information on the collection and use of personal information, please refer to the <Privacy Policy> published on the LG CNS website (www.lgcns.com)